Get on the fast track to achieving your ARM designation with RES201. This week-long course covers residential site management from A to Z, including content to address the unique needs of affordable housing, student housing and single-family homes.
What you will learn:
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Human resource and relationship management: Management styles, intergenerational dynamics, employee motivation, recruiting and hiring, employment laws, communication, performance evaluations, fostering productive relationships with conventional owners, affordable housing ownership entities and regulatory bodies, and student housing owners, students, parents, and university staff.
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Legal issues and risk management strategies: Insurance, security and emergency procedures, landlord-tenant laws, lease-term provisions, unique leases and addendums for affordable housing programs, strategies for addressing student housing leases
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Professional ethics: IREM Code of Professional Ethics, adherence to the code, enforcement
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On-site maintenance management: Maintenance systems, working with contractors, inspections (including additional regulatory inspections required for affordable housing), service requests, energy and water conservation strategies, environmental hazard procedures, managing “The Turn” for student housing
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Property financial management: Accounting, budgeting, operating expenses, capital expenses, financial reports
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Marketing and leasing: Demographics, target markets, student housing campus analyses, comparison grid analysis, marketing strategies and social media, leasing tactics, affordable housing wait list procedures, Fair Housing and Americans with Disabilities Act (ADA) compliance, resident retention strategies
This course culminates in the ARM Certification examination on Saturday, August 6.
TO REGISTER, click on "register online" in the related links section at left.